The Story: Amina nearly lost her biggest client when she couldn’t prove they had already paid for a half-delivered order. The “paper trail” had gone cold.
The Expansion: Amina moved her operations to the MATOnline Customer Module. Now, every interaction—from the initial Sales Order to the final Waybill—is tracked in the Customer Centre. When a client returns an item, she easily manages the Rejection In and applies credits instantly. Her clients love the transparency, and she loves never losing a receipt again.